Job Description – Registered Care Manager
Job Title: Registered Care Manager
Reports to: Nominated Individual / Director
Location: Leeds, Pudsey
Hours: Full-time 40 hours week
Salary: £36,000 to £42,000 Per annum (Dep Experience and Qualifications)
Job Purpose
The Registered Care Manager will be responsible for the day-to-day management, quality, compliance, and safe delivery of care within the service in line with CQC regulations, company policies, and relevant legislation. They will lead, manage, and support staff to provide high-quality, person-centred care that promotes independence, dignity, and choice for all service users.
Key Responsibilities
Regulatory & Compliance
- Act as the CQC Registered Manager, ensuring compliance with the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 and the Key Lines of Enquiry (KLOEs).
- Ensure all statutory obligations and CQC requirements are met, including preparation for inspections and timely submission of notifications.
- Maintain up-to-date policies, procedures, and care plans in line with legislation and best practice.
Service Management
- Oversee the safe and effective day-to-day running of the service.
- Ensure care delivery meets the individual needs of service users, respecting their choices, independence, and dignity.
- Implement systems for monitoring, auditing, and evaluating service quality and care standards.
Leadership & Staff Management
- Recruit, train, and supervise staff to maintain a skilled and motivated workforce.
- Undertake regular supervisions, appraisals, and performance management.
- Lead by example and foster a positive workplace culture built on respect, teamwork, and accountability.
Safeguarding & Risk Management
- Act as the Designated Safeguarding Lead, ensuring staff follow safeguarding policies and procedures.
- Promote a culture of safety, reporting, and learning from incidents.
- Conduct risk assessments and ensure robust care planning to manage and reduce risks.
Care Planning & Delivery
- Ensure all service users have personalised, outcome-focused care plans developed with their input and that of their families/advocates.
- Regularly review and update care plans to reflect changing needs.
- Monitor medication administration practices to ensure safe and compliant delivery.
Partnership & Communication
- Build effective relationships with service users, families, staff, professionals, and external agencies.
- Act as the main point of contact for local authorities, CQC, and healthcare professionals.
- Represent the service in multidisciplinary meetings and professional networks.
Finance & Resources
- Manage budgets, resources, and staff rotas effectively to ensure sustainability and efficiency.
- Authorise payroll, expenses, and invoicing in line with company policy.
- Monitor occupancy levels (where residential) and maintain business growth targets.
Person Specification
Essential:
- Level 5 Diploma in Leadership for Health and Social Care (or willingness to work towards).
- Previous management experience in health or social care.
- Strong understanding of CQC regulations, safeguarding, and risk management.
- Excellent leadership, communication, and organisational skills.
- Ability to build positive relationships with staff, service users, and professionals.
- Strong IT and administrative skills.
Desirable:
- Registered Nurse/Social Worker qualification (if applicable to service).
- Experience managing budgets and resources.
- Knowledge of commissioning processes and contract compliance.
Key Values
- Compassion
- Integrity
- Respect
- Accountability
- Commitment to person-centred care