Refer Someone for Care and Support

TLS Social Care welcomes referrals from social workers, NHS professionals, commissioning teams, families and individuals. We support adults aged 18 and over across Leeds and the surrounding areas of West Yorkshire.

Need Care Urgently?

If you require support at short notice, please contact our care coordination team directly to discuss your requirements and current availability.

Urgent referrals are assessed individually and an immediate start cannot be guaranteed.

0113 521 6925

Who Can Make a Referral?

Our referral pathways are open to anyone wishing to arrange care and support for an adult aged 18 or over. Whether you are a health or social care professional, a family member or an individual seeking support for yourself, we are here to help.

Local Authority Professionals

Social workers, care managers and commissioning teams arranging funded or assessed care packages.

NHS and Healthcare Professionals

Hospital discharge teams, community nurses, ICBs and other healthcare professionals coordinating post-discharge or ongoing community support.

Individuals and Self-Referrals

Adults aged 18 and over who wish to arrange and fund their own care and support.

Families and Unpaid Carers

Family members, relatives, legal representatives and unpaid carers seeking support for a loved one.

Advocates and Other Professionals

Advocates, solicitors and other professionals supporting adults with care and support needs.

Professional Referrals

TLS Social Care works collaboratively with health and social care professionals to support safe, coordinated and person-centred care. We welcome referrals for ongoing care, hospital discharge support, community-based assistance and short-term care arrangements.

Submit a professional referral

Self-Referrals and Family Enquiries

Looking for care for yourself or someone you love? Our friendly team is here to listen, understand your needs and guide you through the process of arranging suitable care and support.

Make a family referral

Our Referral Process

"Every referral is important to us. Our team will work with you to explore suitable care arrangements, whether you require ongoing support, short-term assistance or help following hospital discharge."

1

Submit a Referral

Complete the secure online referral form below, providing details of the individual, their care requirements and the requested service.

2

Initial Referral Review

Our care coordination team reviews the referral, checks service availability and identifies whether further information is required. We aim to acknowledge referrals within one working day.

3

Care Needs Assessment

Where the referral is suitable, our team arranges a person-centred assessment to understand the individual's needs, preferences, communication requirements, risks, desired outcomes and support arrangements.

4

Care Planning and Confirmation

Following assessment, we develop an individualised care and support plan, complete relevant risk assessments, confirm staffing availability and agree the proposed care package, costs and start date.

5

Care Commences

Once arrangements are agreed, our care team begins delivering support. We monitor the care package and review it to ensure the individual's needs, preferences and outcomes continue to be met.

Services Available for Referral

The following adult care and support services are available for referral. All services are subject to individual assessment, staffing capacity, geographical coverage and confirmation that TLS Social Care can safely meet the person's needs.

Eligibility and Service Coverage

TLS Social Care supports adults aged 18 and over, subject to individual assessment and service availability. We primarily provide services across Leeds and surrounding areas in West Yorkshire. Specific coverage is confirmed at the referral stage.

Make a Referral

Please complete all required fields. The information you provide will be used to assess suitability and arrange appropriate care and support. More detailed assessments and sensitive documents will be exchanged through an appropriately secure process.

A

Referrer Details

B

Person Requiring Support

Please provide only the information necessary to arrange an initial assessment. Detailed clinical or sensitive records should be shared through a secure method following initial contact.

C

Type of Care Required

D

Relevant Support Needs

Please tick all that apply (optional):

E

Funding Arrangements

F

Additional Information

G

Privacy and Submission

The information you provide will be used solely to assess suitability for TLS Social Care's services and to arrange appropriate care and support. We will not share your information with third parties without your consent, except where required by law. Please read our Privacy Notice for full details.

Prefer a Downloadable Form?

Professionals who prefer to complete a document rather than submit an online form may request a downloadable referral form by contacting our office. Completed forms containing personal information should be returned through a secure method.